Q: I haven't received a confirmation email.

Sometimes confirmation emails can go in the junk folder. If not there after an hour, please contact us here.

Q: How do I cancel my order ?

If you wish to cancel your order before it is dispatched you can request this by contacting us on info@striktackle.co.uk or through this form.

If the order has been dispatched a return would have to be arranged. 

Q: How do I track my order ?

You will receive a tracking number and a link in the shipment email through which you can track your order.

You can also track your order through your account, if you have created one. 

Q: How do I return my items ?

We offer free returns on UK orders , so please submit a contact us here. Once return is requested you will receive a return label and more information on how to return the item. 

Q: How long does refund take ?

Refunds can take different time depending on the payment method. Card returns usually take up to 5 working days. PayPal refunds are instant.

Q: My order is wrong or damaged

If there is anything missing from your order or you have received damaged or defective goods, please contact us on info@striktackle.co.uk or through this form and so we can assist.